Returns and Refunds

At Eau de Lux Perfumes, we understand that your satisfaction is paramount. Please review our returns and refunds policy to ensure a transparent and fair process:


If you're not completely satisfied with your purchase, you may return it within [X] days of receiving the order. To initiate a return, please follow these steps:

  1. Contact our customer support team at to request a return authorization.
  2. Package the item securely, including all original packaging and tags.
  3. Include a copy of the original invoice and the return authorization email inside the package.
  4. Ship the return to the address provided in the return authorization email.


Once we receive your return and inspect the item, we will process your refund. Refunds will be issued to the original payment method within [X] business days. Please note that shipping fees are non-refundable.


Unfortunately, we do not currently offer direct exchanges. If you wish to exchange an item, please initiate a return and place a new order for the desired item.

Contact Us

If you have any questions or concerns regarding returns and refunds, please reach out to our customer support team at

Thank you for choosing Eau de Lux Perfumes. We appreciate your trust in our commitment to providing a satisfactory shopping experience.